SHIPPING & DELIVERY
CARRIERS
Oui Bois ships within all the states of India. Orders will ship via common carriers using either ground or freight services, depending on the size of the order and/or other factors. All orders of 15 or more doors/drawers will require a signature upon arrival.
DAMAGES TO SHIPMENTS
You must report any shipping damage within 3 business days of receiving the order. Report the damage, carefully listing each damaged item and contact us using the Contact Us link at the bottom of the home page. We will respond quickly, and may ask you for photographs of the damage to be emailed to us. Occasionally, we may ask that you repack the items so that we may arrange to have them picked up.
ESTIMATED SHIPPING TIMES
In stock cabinet hardware and organization products leave the warehouse in 1-2 business days, except when otherwise noted. Out of stock cabinet hardware and organization products should be noted and will leave the warehouse within two business weeks. Please refer to the map below for an estimate of the transit time from our warehouse to you.
Lead time from placing your order to receiving your shipment is 6-11 business days, excluding holidays as outlined below.